Last Updated: June 29, 2026

We want you to be completely satisfied with your purchase from Jonquil Sporting Goods. If you have any questions about an order, please contact us. We're always happy to help.

Shipping

We currently ship orders throughout the United States using UPS and USPS.

Shipping Rates

• Free Shipping on orders of $200 or more
• Flat Rate Shipping: $15 on orders under $200

Orders are typically processed as quickly as possible during normal business hours. Delivery times may vary depending on product availability, shipping destination, and carrier transit times.

Once your order has been shipped, you'll receive tracking information when available.  Please note that delivery dates provided by UPS and USPS are estimates and may be affected by weather, holidays, or other carrier delays beyond our control.

Returns

Most new, unused merchandise may be returned within 30 days of purchase for a refund or exchange.

To qualify for a return:

• Merchandise must be unused and in new condition.
• Original packaging, tags, and accessories must be included.
• Proof of purchase is required.

Refunds will be issued to the original method of payment whenever possible.

Items That Cannot Be Returned

The following items are not eligible for return unless they are defective or we made an error processing your order:

• Custom uniforms
• Personalized or decorated apparel
• Screen-printed, embroidered, or dye-sublimated items
• Special-order merchandise

Baseball & Softball Bats

Baseball and softball bats may be returned only if they are unused, in their original condition, and still sealed in the manufacturer's wrapper.

Once a bat has been used or the factory wrapper has been removed, it is no longer eligible for return.

If your bat develops a manufacturing defect after use, warranty claims are handled directly through the manufacturer. We're happy to help guide you through that process if needed.

Gloves

Gloves may be returned within 30 days only if they remain new and unused.

Because leather begins to form to the player's hand almost immediately, gloves that have been used, conditioned, or broken in are not eligible for return.

Apparel & Footwear

Apparel, cleats, and other footwear may be returned within 30 days provided they are:

• Unworn
• Unwashed
• In new condition
• Returned with the original tags and packaging

Return Shipping

Unless the return is the result of our error or a defective product, customers are responsible for return shipping costs.

We recommend using a trackable shipping service when returning merchandise, as Jonquil Sporting Goods cannot be responsible for items lost or damaged during return transit.

Returns should be mailed to:

Jonquil Sports Center, Inc. d/b/a Jonquil Sporting Goods
1848 Spring Rd SE
Smyrna, GA 30080-2576

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 15 days of delivery.

We'll work with you to resolve the issue as quickly as possible.

Questions or Need Assistance?

If you have any questions regarding shipping, returns, or an existing order, we're here to help.

Email: [email protected]
Phone: (770) 432-1194